Case Study

Insurance Giant's Cloud Revolution with Somerford

Case Study Introduction

Customer Summary

A multinational insurance company that serves over 33 million customers worldwide and employs over 29,000 people.

After working with this customer on many other projects since 2007 they came to Somerford as a trusted adviser with a requirement for a unified, scalable management tool for their cloud infrastructure, along with comprehensive support and robust disaster recovery capabilities.


Needed a unified, scalable management tool for their cloud infrastructure, along with comprehensive support and robust disaster recovery capabilities. Somerford played a crucial role in driving the technical adoption of AWS infrastructure and HashiCorp Vault through successful professional services projects, including a successful enterprise container deployment.

Business Challenges

The multinational insurance company required a single scalable secrets management tool for their poly cloud estate, with full disaster recovery and follow-the-sun support. In addition, they required the software licence to be fulfilled via a cloud marketplace to meet their consolidated procurement strategy and CSP spend commitments.

With a modest platform team attempting to service 75+ application teams, the former was becoming a bottleneck and a barrier to innovation.

The company was also facing the challenge of a directory services migration, from on-premise Active Directory to Azure Active Directory.

Tool duplication across global IT estate

Moving from legacy infrastructure to cloud & microservices

Tool sprawl - replacing CA Tech


Somerford helped drive technical adoption through multiple professional services projects including an enterprise containers deployment. This accelerated solution adoption of both AWS infrastructure and HashiCorp Vault adoption.

AWS Marketplace provided a defined procurement route within a single platform that simplified the procurement process and provided multi-year cost savings.

HashiCorp Vault was procured through a simple process via AWS Marketplace Using Vault’s AppRole functionality, and their automation tool of choice, Jenkins, the company was able to facilitate application team provisioning to both their AWS and Azure environments in a timely, secure and monitored fashion. And Terraform underpinned both the creation of this new Vault capability, as well as all the application teams’ work to date, and going forward.

Dedicated Support Desk

Support desk with certified Hashi consultants with deep a technical understanding of our customers' environment and systems

Health Check

Deep dive health check with written reports

Priority Resourcing

Priority resourcing for support escalations or project activities


Enablement workshops and HashiCorp virtual training

Why Somerford?

As a multi-ISV channel partner, Somerford understood the 'marketplace first' strategy and was able to position AWS Marketplace with the support of the AWS team. In addition to early Executive engagements, AWS also represented Somerford and HashiCorp’s security offerings in a series of Executive Forums held at the AWS offices which were attended by the multinational insurance company and validated the value of the channel-led solution fulfilled via AWS Marketplace.

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