Learn the Fundametals of Splunk IT Service Intelligence (ITSI)
Splunk ITSI (IT Service Intelligence) is a monitoring and analytics solution that provides visibility into IT operations. It leverages machine learning to detect issues, analyse performance, and correlate events across diverse data sources, helping organisations proactively manage and optimise their IT services and infrastructure.
Gain insights into analytics-driven monitoring, offering unprecedented visibility into IT service health and performance indicators.
Workshop with Dan Gray
This workshop will be led by Dan Gray, a Certified Splunk ITSI Technical Consultant and expert at Somerford.
Agenda
Overview of Splunk IT Service Intelligence - How ITSI helps organisations deliver improved experiences to their end users by preventing issues from escalating into problems.
ITSI Concepts and Terminology Hands-on - A quick rundown of ITSI concepts and terminology will help level set and get everyone up to speed.
Investigate Critical Service Degradation - A hands-on investigation taking you through an incident from discovery through root cause analysis to rectification.
Alerting - How ITSI can help you reduce the number of alerts while increasing the quality of alerting, reducing alert fatigue, and increasing mean time to resolution.
