Somerford Defence Service
Splunk4Rookies - IT Service Intelligence Knowledge Workshop
Learn the fundamentals of Service Intelligence and AIOps with Splunk ITSI.
- Thu, Feb 27
- UK: 10:00 AM - 1:00 PM 🇬🇧 (GMT)
- Virtual, Microsoft Teams
- Microsoft Teams hardware requirements for desktop and web apps
Enhancing IT Operations with Splunk IT Service Intelligence
Join us for a hands-on workshop featuring Splunk IT Service Intelligence (ITSI), a powerful monitoring and analytics solution designed to provide comprehensive visibility into IT operations. Leveraging machine learning, ITSI detects issues, analyses performance, and correlates events across diverse data sources, enabling organisations to proactively manage and optimise their IT services and infrastructure.
In this workshop, you'll gain insights into analytics-driven monitoring, offering unparalleled visibility into IT service health and performance indicators to enhance your operational efficiency.
Workshop with Dan Gray
This session is led by Dan Gray, a Certified Splunk ITSI Technical Consultant and expert at Somerford.
Agenda
- Overview of Splunk IT Service Intelligence: Discover how ITSI helps organizations deliver improved experiences to their end users by preventing issues from escalating into problems.
- ITSI Concepts and Terminology Hands-on: A quick rundown of ITSI concepts and terminology to get everyone on the same page.
- Investigate Critical Service Degradation: Participate in a hands-on investigation that guides you through an incident from discovery through root cause analysis to rectification.
- Alerting: Learn how ITSI can help reduce the number of alerts while enhancing alert quality, minimizing alert fatigue, and improving mean time to resolution.
Workshop Requirements
• We want to provide you with the best possible experience during our workshops. That's why we ask that you join us at the start of the session to participate in hands-on labs.
• Please be respectful and attentive during the workshop to get the most out of the session. Our workshop hosts are there to guide you through the labs and answer any questions you may have.
• After completing the workshop and hands-on labs, you will be eligible to receive certification for your participation.
• If you did not complete the hands-on labs, we will ask if you would like to join a future workshop to complete the labs and become eligible for certification.
If you have any problems or require support, please email: marketing@somerfordassociates.com
Register Below
Complete the short form below to complete your registration for our workshop: